HBO Streaming Issue: HBO Max Can’t Play The Title


While watching a movie on HBO Max premium, sometimes you are not able to see the titles. No matter whichever device you are streaming on, either iOS, Android, Windows, etc. The issue remains the same. HBO Max is a demanding streaming platform to watch any movie or TV show. Nevertheless, a few subscribers get an error message on their screen ‘unable to play the title’ on HBO Max while streaming any show or a movie. You must be wondering why HBO Max can’t play the title. The most common reason behind the error message is the problematic server of the HBO Max. The other reasons can be the installation of corrupted files of the app, slow internet connection, using the outdated version of the app, etc. We are here not to focus on the reasons but to provide you with a few fixes that can fix the issue ‘HBO Max can’t play the title’.

HBO Streaming Issue: HBO Max Can't Play The Title

Methods To Fix The Title-Related Issue Of HBO Max

Method 1: Use Another Title Or Browser

Before trying to fix the issue with some other alternative, firstly try to use a different title on HBO Max or you can use HBO Max on some other browser too. It will let you know if the issue persists with all the shows and movies of HBO Max or with the specific show or movie that you were streaming. Detecting issues related to the server is difficult with this method, but you can make it easy.

Method 2: Check Servers Of HBO Max

If the other titles are also not working, use Downdetector to find out if HBO Max is facing any outages. If multiple HBO users are facing this problem, you can just wait patiently until HBO Max fixes the server-related issue. There’s also a graph of error reports that will showcase the 24-hour record of the issue if it’s trending up or down. You can also report your other issues to HBO Max.

Method 3: Maintain Strong Internet Connection

When trying to stream your favorite show or movie and getting errors like “HBO Max can’t play the title,” first make sure your device is connected to the internet, and if it’s, then check the speed. Such problems may be brought on by a weak network connection. The internet connection should be tested by:

  • Use the icon at the top of the screen to check the Wi-Fi or cellular data signals.
  • Seek out a video on any other streaming website.

Try resetting the modem or network, by putting the device in airplane mode, and then turn off the airplane mode if the problem is with the internet connection.

Also Read: Streaming Services Alert: What Channel Is HBO Max On DirecTV?

Method 4: Update App

Always try using the most recent version of HBO Max if you are viewing it on an iOS or Android device. The only thing you have to do to fix the bugs is to update it. The bugs can cause problems like ‘HBO Max can’t play the title’. That’s why it’s recommended to update the app of HBO Max.

  • Step 1: Click on your profile after visiting the Google Play Store (in Android) and Apple store (in iOS).
  • Step 2: Choose the option of ‘Manage Apps and Device’ from the available menu.
  • Step 3: Click the update icon next to HBO Max in the list of “Updates available.”

Method 5: Erase Cache Of HBO Max

HBO Max’s corrupted files and cache may be the cause of “HBO Max can’t play the title” if all other approaches are yielding negative results.
On Android smartphones, clear the cache by following the steps mentioned below:

  • Step 1: Add HBO Max to the device’s home screen as a first step.
  • Step 2: While holding the app, select “App details” from the menu.
  • Step 3: Visit the “Storage tab” and proceed further.
  • Step 4: Choose the option ‘Clear Cache’ from the available menu.
  • Step 5: Restart your smartphone to see if the issue has been resolved.

Method 6: Reinstalling HBO Max

We advise reinstalling HBO Max if the previous fixes are not satisfactory. Perhaps the installed version has corrupted files that you cannot fix, which calls for reinstallation. To update the application follow the steps mentioned below:

  • Step 1: Add HBO Max to your device’s home screen as a first step.
  • Step 2: Press and hold the icon until the selection menu option appears.
  • Step 3: To complete the uninstall process, select ‘Uninstall’ on an Android smartphone or ‘Remove App’ on an iOS device.
  • Step 4: Reinstall HBO Max by visiting the Play Store (for Android) or App Store (for iOS).

Method 7: Avoid Using VPN

VPNs are external software programs that protect your online data. Your default IP address is concealed to protect your true identity and to secure sensitive data using data filtering. However, this can lead to unrest. The network’s instability causes problems like ‘HBO Max can’t play the title’. Therefore, disable the VPN while streaming on HBO Max.

Method 8: Contact Help Support Of HBO Max

The last method to fix the issue of ‘HBO Max can’t play the title’ is by contacting the support team of HBO Max. You can contact them via mail, live messaging service, or by calling them at ‘855-442-6629’.

Also Read: Guide To Fix HBO Max App Not Working Issue


You can watch amazing movies or shows on HBO Max, saving your ticket costs at theaters but at times, it can turn out to be a little problematic. All you can do is apply any of the explained methods and try to fix this issue on your own.

About Shalini taragi

Shalini is a confident writer who exhibits the ability to work in any situation with a good level of concentration. She is filled with curiosity to explore new things in the field of content writing and loves to curate meaningful content which is beneficial for the users.

View all posts by Shalini taragi →

Leave a Reply

Your email address will not be published.