Airtel is a well known mobile telecom company which deals in providing amazing recharge plans and offers to their customers. They offer all sorts of recharge plans on a weekly, monthly, and yearly basis to the customers. Apart from providing all these services, they’re immensely popular for providing amazing broadband plans to their customers for a particular time period. Although it’s possible that at certain times customers would be willing to deactivate the broadband service due to receiving hefty bills at the end of the month.
In this article, I’ll explain how one can deactivate the broadband connection temporarily along with the different ways for the purpose of deactivating this service.
All the customers who use Airtel Broadband Connection can permanently deactivate this connection via the help of three different methods apart from the fact of temporarily deactivating this connection.
Customers need to visit any nearby Airtel store and need to ask about the procedure if they’re willing to disconnect this connection through the offline mode.
These are the certain steps that need to be followed for deactivating this service offline.
Step 1: Customers who use ‘Airtel Broadband Connection’ can visit any nearby Airtel Store.
Step 2: Ask about all the relevant details which is required for the purpose of deactivating the ‘Airtel Broadband Connection’ from the owner of the store.
Step 3: If you have understood all the details then you can submit the deactivation request for your ‘Airtel Broadband Connection’.
Step 4: After submitting the request please collect the request number from the store.
Step 5: Your ‘Airtel Broadband Connection’ will get deactivated within the time span of the next three working days.
Step 6: After three working days further you will receive a call from the customer care executive for the purpose of verifying that whether your connection has been deactivated or not.
Customers can also submit the request for deactivating this service through email to the customer care.
These are the certain steps that need to be followed for deactivating this service via email.
Step 1: Customers need to submit the deactivation request on email@example.com for discontinuing this service.
Step 2: It will take 3 working days for the purpose of deactivating this service.
Step 3: You can check if your ‘Airtel Broadband Connection’ has been deactivated or not after 3 days. Moreover, if it’s not deactivated then in case either contact customer care or any nearby Airtel store.
Customers can also submit the request for deactivating this service by calling the customer care executive.
These are the certain steps which need to be followed for deactivating this service by contacting the customer care.
Step 1: Customers need to dial 121 for the purpose of contacting the customer care and submit the request for deactivating the ‘Airtel Broadband Connection’
Step 2: Although if you’re unable to contact the customer care then, in that case, you can also contact any Airtel broadband service which is near to your area.
Step 3:It will take 3 working days for the purpose of deactivating this service.
Also Read: Reactivate Your Deactivated Airtel Number
Airtel offers temporary deactivation of the broadband connection through the ‘Safe Custody Mode’. There are two options available and customers can avail either one of them for the purpose of either activating or deactivating the broadband connection temporarily.
|Option 1||Option 2|
|Price : Rs 200 + taxes per month||Price : Rs 500 + taxes per month|
|Safe Custody is auto-renewed for a specific time period and you need to ask the authorities to deactivate it.||Safe Custody doesn’t get auto-renewed and the connection remains inactive for the time period of 3 months consecutively.|
Customers can also submit the request for deactivating this service temporarily by calling the customer care executive.
One can simply contact the customer care by dialling 121 and need to ask them to activate any one of the particular options which come under safe custody for the purpose of temporarily deactivating the broadband connection.
Your ‘Airtel Broadband Connection’ will get deactivated on a temporary basis within the time span of the next 4 hours and bills will be sent to you on a monthly basis for the days until which you were using the connection.
Also Read: Airtel Number Check
These are the certain steps that need to be followed for deactivating this service on a provisional basis.
Step 2: Open the ‘Airtel Thanks App’ and choose the specific landline connection from the available options which you want to deactivate.
Step 3: Click on the option ‘Manage Services’ for the next step.
Step 4: Choose whether you want to Activate/ De-Activate Safe Custody which is also known as Temporary Suspension of Broadband Connection.
Step 5: Switch on the button which is available beside the ‘Safe Custody’ for the purpose of temporary deactivating your broadband connection.
Step 6: Now click on the option ‘Activate’ for deactivating the broadband connection on a temporary basis via Safe Custody Mode.
Step 7: You will be receiving a confirmation message or either an email from Airtel stating that
Safe custody/Number locker facility has been activated on your Airtel Xstream Fiber or Fixedline number and your broadband connection will get deactivated on a temporary basis.
Also Read: Airtel Postpaid To Prepaid Process
Well, it’s obvious that recharge packs and broadband connections are affordable but since the past few years, many of the telecom companies are increasing the cost of these packs which is not bearable by everyone. Also due to the implementation of lockdown many people have started working from home which requires the necessity of using the broadband connection. It would be better at some extent if the telecom companies could reduce down the price or charges of broadband connections so that people avail it more rather than deactivating this service. Moreover, if someone doesn’t want to use it regularly then they can also opt for the temporary deactivation of this service.
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