Tikona Broadband: Plans, Registration Process, Charges & Customer Care

Tikona Broadband: Plans, Registration Process, Charges & Customer Care

Tikona, a leading internet service provider in India, delivers high-speed and reliable broadband services to both residential and business customers across 700+ districts nationwide, including major cities like Delhi, Mumbai, and Bangalore. Acquired by Bharti Airtel in March 2017, Tikona offers an array of telecom services such as broadband, lease lines, and VPNs. Known for its wide coverage, affordability, and no data caps.

Tikona Broadband: Plans, Registration Process, Charges & Customer Care

Tikona ensures a seamless online experience with minimal downtime and robust customer support. With customizable solutions, easy installation, and additional value-added services like VPNs, Tikona caters to diverse user needs. Positive reviews underscore its commitment to customer satisfaction, making Tikona an appealing choice for high-speed internet connectivity in India.

Tikona Broadband Plans: Home & Business

Home Broadband Plans

Plan NameSpeedValidityAmountData AvailabilityOTT Platforms
PRIME_ULM_SPL40 MbpsPer monthRs 499Unlimited
TURBO_ULM_SPL60 MbpsPer monthRs 599Unlimited
UPREULM_SPL100 MbpsPer monthRs 699Unlimited
TURBOSTD_ULM_LCO_01150 MbpsPer monthRs 799Unlimited
TURBOPLUS_ULM_LCO_01200 MbpsPer monthRs 899Unlimited

Business Broadband Plans

Elevate your business operations with Tikona’s state-of-the-art Enterprise Business Broadband solutions, meticulously crafted to address the distinct needs of contemporary businesses in India. Offering blazing-fast speeds and unwavering reliability, Tikona empowers your organization to maintain seamless connectivity and peak productivity.

Key Features: Tikona Enterprise Business Broadband

  • High-Speed Connectivity: Experience lightning-fast internet speeds facilitating swift data transfers, seamless cloud-based applications, and uninterrupted video conferencing.
  • Secure and Reliable: Tikona prioritizes stringent security measures to safeguard your critical business data from online threats, ensuring peace of mind.
  • Wide Coverage: Benefit from Tikona’s extensive coverage across various Indian cities, bringing high-speed connectivity right to your doorstep.
  • 24/7 Dedicated Support: Rely on Tikona’s dedicated customer support team round the clock to promptly address any technical issues or queries you encounter.

New Tikona Broadband Connection Registration

Looking to set up Tikona broadband either at home or in the office? Whether you’re seeking residential or business solutions, Tikona offers a range of internet services to meet your needs. Here’s how you can easily get started:

Steps to Get Tikona Broadband Connection at Home:

  • Visit the Tikona website.
  • Fill out the “Book Now” e-form with your details.
  • Request a sales visit for further assistance.

For Office:

  • Navigate to tikona.in/for-office.
  • Choose your desired internet solution (e.g., MPLS Networking Services, Secured Office Wi-Fi, etc.).
  • Request a sales visit for personalized guidance.

Also Read: Deactivate Airtel Broadband Connection Permanently Or Temporary

Contact Customer Care:

  • Dial Tikona broadband customer care toll-free number: 1860-3000-3434.
  • Seek assistance for a new connection or clarification on services.

Online Application Process:

  • Visit the official Tikona website.
  • Complete the “Book Now” form with your information.
  • Await contact from Tikona representatives for next steps.

Essential Documents Required For Tikona Broadband Connection

To apply for a Tikona broadband connection, you typically need to provide the following essential documents:

  • Identity Proof
  • Passport
  • Voter ID card
  • Driving License
  • PAN Card
  • Recent utility bills (electricity, water, gas, etc.)
  • Rental agreement (if applicable)
  • Property tax receipt
  • Passport-sized photographs: Usually, two passport-sized photographs are required.
  • Address Verification Form: Some ISPs may require you to fill out an address verification form provided by them.
  • Proof of Employment (if applicable): In some cases, particularly for corporate connections, you may need to provide proof of employment such as an employee ID card or a letter from your employer.

Tikona Broadband Installation Charges

Installation charges vary depending on the selected plan with Tikona broadband services. For the Rs.399 and Rs.499 plans, installation is offered at no additional cost. However, for other plans, installation fees apply. Specifically, the Rs.699 and Rs.899 plans have a Rs.500 installation charge, while the Rs.599 and Rs.799 plans incur a Rs.1000 installation fee. This tiered pricing structure aims to provide flexibility and affordability for customers seeking different broadband packages, ensuring that those opting for higher-priced plans contribute proportionally to installation costs, while entry-level plans remain more accessible with waived installation charges.

Check Existing Tikona Broadband Plan Data Usage

To check your internet usage with Tikona Broadband, follow these steps:

  • Download and launch the “My Tikona” mobile app.
  • Sign in using your user ID and registered mobile number.
  • Navigate to the “Data Usage” section within the app. Here, you’ll find a detailed breakdown of your data consumption, including usage statistics such as data consumed per day, week, or month, along with any remaining data allowances.

The “My Tikona” app provides a user-friendly interface for monitoring your internet usage, allowing you to stay informed about your data consumption and manage your usage effectively. By regularly checking your data usage through the app, you can avoid exceeding your data limits and potentially incurring additional charges.

Simple Ways To Pay Tikona Broadband Connection Bill

To make a Tikona bill payment, you can follow these steps:

Online Payment:

  • Visit the official Tikona website and log in to your account using your username and password.
  • Navigate to the “Bill Payment” or “Pay Bill” section on your account dashboard.
  • Enter the amount you wish to pay and choose your preferred payment method (credit/debit card, net banking, digital wallets, etc.).Follow the on-screen instructions to complete the payment securely.

Mobile App Payment (My Tikona App):

  • Download and install the Tikona mobile app from your app store (Google Play Store or Apple App Store).
  • Log in to the app using your Tikona account credentials.
  • Look for the “Bill Payment” or “Pay Bill” option within the app.
  • Enter the bill amount and select your desired payment method.
  • Follow the prompts to finalize the payment.

Auto-Pay or Standing Instructions:

Some banks or payment platforms offer the option to set up auto-pay or standing instructions. You can authorize automatic deduction of your Tikona bill from your bank account or credit/debit card on a specified date each month.

Third-Party Payment Platforms:

You can also use third-party payment platforms like Paytm, PhonePe, Google Pay, etc., to pay your Tikona bill.
Open the app of your chosen payment platform, search for Tikona, enter the bill amount, and complete the payment.

Process To Renew Existing Tikona Broadband Plan

To renew your existing Tikona broadband plan, follow these simple steps:

  • Log in to your Tikona account on the official website.
  • Navigate to the “My Account” or “Renew Plan” section.
  • Select the option to renew your current broadband plan.
  • Choose the desired renewal duration (monthly, quarterly, annually, etc.).
  • Proceed to payment and complete the renewal process. Once the payment is confirmed, your broadband plan will be renewed, and you can continue enjoying uninterrupted internet services.

Alternatively, you can also contact Tikona customer care at 1860-3000-3434 and follow the instructions provided by the representative to renew your broadband plan over the phone.

Also Read: RailWire Broadband Plans – Installation Charges | Features

Customer Care Details

  • Email: [email protected]
  • Toll-free number: 1860 3000 3434
  • Visit the nearest service provider

For business inquiries:

Media-related queries:

Escalation:

Deactivate Tikona Broadband Connection

  • Contact Tikona customer support directly to close your connection.
  • Reach out through their customer service hotline or email.
  • Email [email protected] requesting the closure of your connection.
  • Add [email protected] in cc for regulatory purposes.

Follow instructions provided by Tikona’s customer support team for closing your account. Be aware that there may be specific procedures or requirements involved. Seek personalized assistance from Tikona’s customer support for a smooth closure process.

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About Priya Sharma

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