Hathway Cable TV: Plans, Installation Charges, Add Or Delete Channels & Customer Care

Hathway Cable TV: Plans, Installation Charges, Add Or Delete Channels & Customer Care

Hathway has revolutionized the DTH industry, providing unmatched access to online content and setting new standards. Since its start, Hathway Cable TV has impressed users with its innovative services, becoming a pioneer. With numerous achievements, it’s the top choice for millions globally. Its groundbreaking launch and dedication to top-notch entertainment cement its leadership.

Hathway Cable TV: Plans, Installation Charges, Add Or Delete Channels & Customer Care

Today, Hathway Cable TV continues to enhance the viewing experience for its growing user base. Hathway has won the prestigious Indian Telly Awards nine times for its top-notch Broadband Internet Services. Additionally, it received the “Star News Brand Excellence Award for Brand Excellence in Digital Products for Internet Services in 2011”. Hathway offers two types of broadband: home broadband cable and business broadband cable, both delivering efficient performance.

Hathway Cable TV Plans (HD & SD)

Hathway Cable TV offers both HD (High Definition) and SD (Standard Definition) plans to cater to different viewing preferences. HD plans provide superior picture quality with enhanced clarity and detail, while SD plans offer standard picture quality. It offers an extensive array of channels and diverse plans and packages tailored to different regions. Explore a wide variety of channels and discover customizable plans designed to suit your preferences and needs in various regions.

Plan NamePrice (per month in Rs.)Validity
Royal HD6711 month
Infinity HD 6996991 month
Platinum Plus HD422.881 month
Gold Plus HD338.041 month
Supreme HD5101 month
Premium HD4881 month
Mana Telugu South Special HD2991 month
Royal HD 5505501 month
Royal SD5181 month
Infinity SD5171 month
Platinum317.801 month
Gold253.391 month
Silver168.641 month
Kannada South304.241 month
Premium Hindi304.241 month
Premium Kannada Hindi2801 month
Premium Kannada Telugu2751 month
Premium Tamil Telugu2751 month
Premium Malayalam 2702611 month
Premium Marathi Hindi2351 month
Super Kannada2301 month
Premium Telugu2211 month

Purchase Hathway Cable TV Connection

Purchasing a Hathway cable TV DTH connection is a seamless process, offering users a wide range of entertainment options. Whether through the official website, app, or by visiting a local authorized operator, acquiring a Hathway DTH connection is convenient and straightforward.

Visit Official Website or App

  • Browse the official Hathway website or download the Hathway app.
  • Explore available DTH plans and packages listed on the platform.
  • Select the desired plan and proceed with the registration process online.
  • Provide necessary details and upload required documents, such as Aadhar card and PAN card.
  • Complete the payment process, and your Hathway DTH connection will be activated.

Contact Local Operator

  • Locate a nearby local operator authorized by Hathway.
  • Visit the operator’s office and inquire about DTH connection options and packages.
  • Choose the preferred plan and provide necessary documents, including Aadhar card, PAN card, address proof, and passport-sized photographs.
  • Complete the registration process as guided by the operator, and make the required payment.
  • The operator will assist in activating your Hathway DTH connection.

Required Documents

To register for a new Hathway DTH connection, users typically need to provide the following documents:

  • Valid Aadhar card
  • PAN card
  • Address proof
  • Passport-size photographs

Hathway Cable TV Set Up Box Installation & Charges

Hathway’s STB schemes are made for different preferences and budgets. Choose between buying outright or renting. Enjoy ownership with a one-time payment or flexibility with monthly rentals. Hathway promises convenience and quality service for a better TV experience.

Outright Purchase Scheme

  • Subscribers can purchase a standard definition STB for Rs. 1400 or a high-definition one for Rs. 2000.
  • The purchase includes a one-year warranty.
  • A one-time installation fee of Rs. 350 (exclusive of taxes) and an activation fee of Rs. 100 (exclusive of taxes) per STB are required.
  • Ownership of the STB vests with the subscriber.
  • Post-warranty, repair charges may apply as per company rates.
  • Additional remotes are available for Rs. 150 each (excluding applicable taxes).
  • Installation charges apply for relocation or new connections.

Also Read: Sun Direct DTH: Plans, Get New DTH Connection, Installation Charges & Customer Care

Rental Scheme

  • Monthly rental fees are Rs. 75 for standard definition and Rs. 100 for high definition.
  • Refundable security deposits of Rs. 800 for standard definition and Rs. 1200 for high definition are required.
  • Rental is applicable for a 3-year period.
  • After 3 years, no rent is payable, and the STB becomes the property of the subscriber.
  • Company services the STB during the rental period.
  • Similar installation charges apply for installation and relocation.
  • Full security deposit refund is applicable upon return of the STB in good condition within 3 years.

Recharge Hathway Cable TV Plan Online & Offline

Recharging your Hathway Digital Cable TV account is now easier than ever with various online and offline platforms available. Here’s how you can recharge or upgrade your DTH plan.


  • Visit Paytm’s website or app.
  • Select Hathway as your operator.
  • Enter your account details and recharge amount.
  • Choose the payment method and complete the transaction.
  • Enjoy cashback offers and promo codes for savings.

Recharge one

  • Go to Recharge1’s website.
  • Choose your Digital TV operator (Hathway).
  • Input your Customer ID or Account Number.
  • Enter the plan amount and proceed.
  • Complete payment using various options.

Hathway Cable TV Official Website

  • Visit Hathway’s official website.
  • Navigate to the recharge or bill payment section.
  • Enter your account details.
  • Select the desired plan.
  • Proceed to payment.
  • Complete the transaction securely.

Local Cable Office

  • Visit your nearest cable office.
  • Provide your account details to the operator.
  • Choose the recharge plan.
  • Pay the amount in cash or through available payment methods.
  • Receive a receipt for the transaction.

Add Or Remove Channel In Hathway Cable TV Connection

Whether you’re looking to customise your DTH connection or enhance your broadband plan, Hathway makes it easy to manage your services online. Adding or removing channels from your DTH connection is a simple process that allows you to tailor your viewing experience to your preferences. Reach out to customer support on 1800-419-7900, mail them or request for adding channels through the official Hathway website.

Hathway TV Top Channels List

  • Star Plus
  • NDTV Imagine
  • Bindaas
  • Zoom TV
  • Star One
  • Zee TV
  • Star Utsav
  • 9x
  • Colors
  • DD National

Hathway Cable TV Customer Care Details

For any assistance or queries regarding your Hathway Digital Cable TV service, you can reach out to their dedicated customer care team. Whether it’s a technical issue, billing inquiry, or general support, Hathway is committed to providing prompt and efficient assistance to its customers.

  • Phone: Dial 022-68768200 to speak directly with a customer care representative for immediate assistance.
  • Email: Send your queries or concerns to [email protected] for a written response or documentation of your issue.

Deactivate Hathway Cable TV Connection

People might stop using their DTH connection if they start liking different things to watch or if they can’t afford the cost anymore. Sometimes, people move to places where they can’t get DTH, or they switch to a different company. Also, if the DTH service isn’t good, doesn’t have many channels, or keeps having problems, people might decide to stop using it.

  • Check for Pending Dues: Ensure there are no outstanding payments on your account.
  • Contact Customer Care: Call Hathway customer care or raise a service request through the Hathway app for cancellation, obtaining a service request number.
  • Send Email Confirmation: Follow up with an email to the customer care team, providing Hathway account details and requesting immediate disconnection. Request acknowledgment of receipt.
  • Review Deposit Terms: Refer to the Customer Application Form (CAF) provided at the time of connection for deposit refund eligibility details.
  • Router Return: Await contact from the field team to collect the router. Beforehand, photograph the router showing the MAC ID and serial number.
  • Confirmation: Expect SMS confirmation of disconnection within 2–3 days. If not received, write to customer service email again for clarification.

Top 10 Features Offered By Hathway Cable TV

  • You can watch high-definition (HD) channels for a clearer picture and better viewing experience.
  • With pay-per-view, you can choose from various movies, live events, and special programs to watch whenever you want.
  • Hathway provides interactive services like games, weather updates, and local information to make your TV experience more fun and convenient.
  • Parents can use parental control settings to make sure their kids don’t see anything they shouldn’t on TV.
  • You can easily find what you want to watch using the electronic program guide (EPG).
  • If you have multiple TVs at home, you can connect them all to the same Hathway connection for easy viewing in different rooms.
  • Hathway offers reliable customer support to help with any questions or concerns you might have.
  • Along with national channels, Hathway also has regional and local channels to cater to different languages and cultures.
  • You can get even more value from Hathway by bundling your cable TV subscription with broadband internet and telephone services for added convenience.

Also Read: Videocon D2H: Plans, Installation Charges, Recharge DTH, Top Channels & Customer Care


Hathway cable TV continues to thrive in providing an extensive array of channels and innovative features, making it a top choice for entertainment seekers. With its diverse channel selection, crystal-clear HD quality, interactive services, and reliable customer support, users can enjoy a seamless viewing experience tailored to their preferences. Additionally, the option for pay-per-view, parental controls, and multi-TV connections further enhance convenience and flexibility. Embracing Hathway’s DTH connection ensures users stay at the forefront of entertainment options, promising boundless enjoyment and satisfaction.

About Priya Sharma

Priya Sharma is a skilled content writer based in Vadodara, Gujarat, brings forth more than 2 years of practical expertise in creating engaging content. With a focus on SEO, Priya adaptable writing abilities span various domains such as marketing, social media, news analysis, and technology.

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