ACT Fibernet: Plan, Registration, Documents, Installation Charges & Customer Care

ACT Fibernet: Plan, Registration, Documents, Installation Charges & Customer Care

ACT Fibernet, operated by Atria Convergence Technologies Limited, stands out as one of India’s leading broadband providers, catering to over 2 million customers across 19 cities. Offering high-speed internet services at competitive rates, ACT Fibernet ensures customers maximize their online experience.

ACT Fibernet: Plan, Registration, Documents, Installation Charges & Customer Care

With plans ranging from Rs. 499 to Rs. 2999, varying by city, ACT Fibernet provides a spectrum of options tailored to diverse needs. Beyond mere connectivity, ACT Fibernet distinguishes itself by delivering superior service and customer support, elevating the internet experience. Users benefit from reliable and seamless connectivity, especially with a wide array of plans suited for long-term device connectivity. Each plan comes with a Fair Usage Policy (FUP) limit of 3300 GB per month, after which speeds may be throttled based on the chosen plan.

Act Fibernet Broadband Plans: Home & Business

ACT Fibernet, a leading ISP in India, provides a range of entry-level broadband plans tailored to different cities, offering speeds from 40 Mbps to 150 Mbps. Currently available in 21 cities and expanding rapidly, ACT Fibernet prioritizes quality service for its customers. Residents in cities like Ahmedabad, Bengaluru, Chennai, Coimbatore, Delhi, Eluru, Guntur, Hosur, Hyderabad, Jaipur, Kakinada, Lucknow, Madurai, Nellore, Rajahmundry, Tenali, Tirupati, Tumkur, Vijayawada, Visakhapatnam and Warangal can benefit from ACT Fibernet’s reliable internet services.

Customers opting for long-term plans receive additional discounts or a Gigabit speed-capable Wi-Fi Router. For those choosing monthly plans, ACT Fibernet ensures responsible data usage, offering up to 3300 GB or 3.3 TB of high-speed data per month. After reaching the data limit, speeds are reduced. However, consuming the entire 3300 GB monthly data allocation is unlikely for typical home usage.
Furthermore, ACT Fibernet provides Netflix subscriptions for customers selecting six or ten-month plans. These offerings cater to varying needs, ensuring a seamless internet experience for subscribers across cities served by ACT Fibernet.

ACT Fibernet New Broadband Connection Registration

For those seeking a new connection, ACT Fibernet presents the finest broadband plans tailored to users’ needs and usage patterns. These plans are devoid of any FUP (Fair Usage Policy) limits, although speeds may be regulated post the exhaustion of the data limit allocated by the plan. Here are the steps to avail popular plans at a budget-friendly ACT Fibernet new connection price:

  • Download the ACT Fibernet app or visit the official website.
  • Select the desired connection type: ACT home broadband or ACT broadband for business.
  • Fill in the form with your details including name, email, phone number, and location.
  • Choose the plan that best suits your requirements.
  • Select the lease duration and any associated offers.
  • Complete the ACT Fibernet bill payment process, and you’re good to go.

Essential Documents Required For ACT Fibernet Broadband Connection

To ensure smooth access to ACT products and services, facilitate billing, drive innovation, improve services, and comply with regulatory requirements, ACT may gather the following information:

Personal Information Collection:

  • Basic details provided during registration: Name, Date of Birth, Phone Number, Email Address, Address.
  • Photograph provided during registration or profile update.
  • Proof of Identity and Address: Aadhar Card, PAN Card, Driving License, Passport.
  • Transaction details linked to customer ID.
  • Demographic details: Gender, City, PIN code.
  • Usage logs, server logs, and cookies containing personal or sensitive information.
  • Service-specific information: IMSI, MSISDN, Customer ID.
  • Device-specific information: IMEI, OS identifiers.

Sensitive Personal Data:

  • Passwords or authentication information.
  • Financial information: Bank account, credit card, debit card details.
  • Biometric information.

Mandatory Information for Service Provision:

  • Basic details: Name, Phone Number, Address.
  • Photograph provided during registration.
  • Proof of Identity and Address documents: Aadhar Card, PAN Card, Driving License, Passport.
  • Mandatory fields in Customer Application Form (CAF) clearly identified, refusal to provide may result in service discontinuation.

Also Read: ACT Broadband Review (Honest and Detailed)

Broadband Installation Charges

ACT Fibernet offers a range of enticing broadband plans catering to various needs and preferences in Delhi. For instance, their Welcome Offer provides attractive perks for new subscribers opting for different subscription terms, including 3 months, 6 months, and annual plans. These plans come with different charges and benefits, including free installation, Wi-Fi routers, and additional subscription months at no extra cost.

Moreover, ACT Fibernet presents Silver, Platinum, Diamond, and GIGA Promo broadband offers with diverse speeds and subscription durations. Each plan includes free installation, with additional benefits such as Netflix subscriptions, extra subscription months, and exclusive plan benefits. However, installation charges vary depending on the chosen subscription term and plan. For instance, installation charges for the 6-month and 12-month plans range from INR 3294 to INR 24488, ensuring subscribers enjoy seamless connectivity with minimal upfront costs.

Check Existing Act Fibernet Broadband Plan Data Usage

As one of the leading fiber-to-home broadband service providers, accessing your account information with ACT Fibernet is simple and efficient.

  • To check your ACT Fibernet plan, first, download and install the ACT Fibernet app.
  • Log in to the app using your ACT Fibernet account credentials.
  • Navigate to the “My Account” section from the app’s drop-down menu.
  • Select the “View Broadband Plan” option within the “My Account” section to access all plan details, including package information and usage statistics.

Alternatively, you can also use the ACT Fibernet software to manage your account and update your contract details. Enjoy the convenience of quickly and easily accessing all your account information, ensuring you stay informed about your broadband plan and usage with ACT Fibernet.

Simple Ways To Pay Act Fibernet Broadband Connection Bill

Paying your broadband connection bill is hassle-free with various online and offline platforms available.

Online Payment:

  • Visit the official ACT website and navigate to the “Bill Payments” section.
  • Select your city and enter your subscriber ID to retrieve your account details.
  • Choose between “Pay due amount” or “Pay other amount” options.
  • If available, apply any coupon code for additional discounts.
  • Proceed to select your preferred mode of online payment.
  • Complete the transaction to ensure uninterrupted broadband service.

Offline Payment:

  • Visit an ACT Fibernet authorized payment center or outlet.
  • Provide your subscriber ID to the cashier to fetch your account details.
  • Choose to pay the due amount or any other specified amount in cash or through other accepted offline payment methods.
  • Collect the receipt as proof of payment.
  • Ensure timely payment to avoid service interruption.

Also Read: Broadband Connection Companies In Bangalore – TOP 6

Process To Renew Existing ACT Fibernet Broadband Plan

To renew your existing ACT broadband plan, follow these steps:

Log in to your ACT Fibernet account:

  • Visit the ACT Fibernet website or open the ACT Fibernet app.
  • Log in to your account using your credentials (username and password).

Navigate to the “Plans” or “Account” section:

  • Locate the section within your account dashboard where you can view your current plan details.

Select the option to renew your plan:

  • Look for the option to renew or extend your current broadband plan.

Choose your renewal option:

  • Select the renewal option that best suits your preferences and requirements.
  • This may include renewing your plan for the same duration or upgrading to a different plan.

Make the payment:

  • Follow the prompts to proceed with the renewal process.
  • Choose your preferred payment method and complete the transaction securely.

Confirm renewal:

  • Once the payment is processed successfully, you should receive confirmation of your plan renewal.
  • Verify that your plan has been renewed and that your account reflects the updated plan details.

Customer Care Details

Here are the various channels through which you can reach out to ACT customer care for assistance:

  • ACT Fibernet Customer Care Numbers:
  • For broadband queries: 1800 1022 836
  • Call center: +91–9121212121, +91–7288999999
  • WhatsApp: +91–99459 99459
  • Email: [email protected]

Deactivate ACT Fibernet Broadband Connection

Contact ACT Customer Support:

  • Call the customer service number to speak directly with a representative.
  • Send a follow-up email after speaking with a representative, stating your cancellation request and providing your information.
  • Clearly express your desire to discontinue ACT services and provide a brief explanation, if necessary.
  • Wait for ACT to process your cancellation request and ensure it’s completed on time.
  • Contact ACT customer support if you notice any issues or discrepancies in the cancellation process.
  • Act promptly to address any concerns before the start of the next billing cycle to avoid additional charges.

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About Priya Sharma

Priya Sharma is a skilled content writer based in Vadodara, Gujarat, brings forth more than 2 years of practical expertise in creating engaging content. With a focus on SEO, Priya adaptable writing abilities span various domains such as marketing, social media, news analysis, and technology.

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