Message Sending Failed in JIO Sim – Reasons & Solutions

Failure To Send Messages in JIO Sim

If you are a JIO network user and are not being able to send messages then the following solutions can help you identify the issue and resolve them.

Reasons and Solutions

  • Mobile Number Portability (MNP) can be one of the reasons for the failure to send and receive messages. If you have done an MNP from a different network to JIO, then the Message service will start after 3-24 hours from the time of activation.

Solution: Reach out to Jio customer care. Dial 18008899999

  • Another reason might be that the user has not sent any messages for the last 3 months. Therefore, the messaging services have been deactivated.

Solution: You can dial JIO customer care and get it reactivated.

  • Check the phone number in the message setting on the phone. You can check it via Message Settings → SMS Centre Number.

List of all center numbers with the States

Mumbai 7012075009
Hyderabad 7010075009
Bangalore 7010075009
Chennai 7012075009
Delhi 7010075009
Kolkata 7010075009
  • The date and time should be correctly set on your phone. Wrong date and time may result in messages not being delivered from the JIO number.
  • You can set your JIO number on Manual mode. Restart the phone after changing it into Manual mode.

Also Read: How To Check Jio Number


If you are still facing issues with sending messages from your JIO number you can reach out to their customer care by email via or you can go to the nearest JIO store.


Tanisha Biswas loves writing. She is a budding content writer who wants to write content that is relatable, useful and that people will love to read.

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