Ministry of Health and Family Welfare (MoHFW) has introduced Covid India Seva, the main purpose of this twitter handler is to offer a fast and accurate response to a user query about coronavirus related topics.
This channel is hosted on Twitter Seva, The Covid India Seva handle will work as a digital connection between people seeking help form government authorities, Twitter has claimed that its multilingual platform (in which Hindi is the second most used language after English) will help the government reach out to a wider volume of users and answer their queries.
This major step will also help to curb coronavirus related misinformation on Twitter, This Twitter handle was announced by Dr Harsh Vardhan (Union Minister for Health & Family Welfare India)
Launched @CovidIndiaSeva to respond to citizens' queries in real time ❗️
Experts will share authoritative public health information reg #COVIDー19 swiftly at scale, helping to build a direct channel for communication with citizens.
Post your queries!#CovidIndiaSeva @PMOIndia pic.twitter.com/9dPKh9Qklc— Dr Harsh Vardhan (@drharshvardhan) April 21, 2020
Previously, the Central government launched an official chatbot on WhatsApp by name MyGov Corona Helpdesk to provide informative details about coronavirus and also create awareness among the citizens about the preventive measures.
Covid India Seva is now live, you can just follow and ask any question by simply tweeting to @CovidIndiaSeva
