Check Balance And Recharge Hyderabad Metro Card: AVM, TVM, Web, TSaavri & Paytm

Check Balance and Recharge Hyderabad Metro Card: AVM, TVM, Web, TSaavri & Paytm

Hyderabad is home to IT hubs after Bangalore and is a city that runs 24*7 non-stop. People from different parts of India hail to Hyderabad for work, travel, or higher studies. Now when there’s a population there’s a need for transportation and other fundamental resources. In terms of travel, apart from Ola, Uber, Rapido, and local taxis, there’s another significant transport mode known as Hyderabad Metro which is running successfully in Hyderabad. Launched in 2010, HMR runs daily from 6:00 AM to 11:00 PM to and fro in Hyderabad. One can either get a token or a metro card for travelling purposes. Now the token is allocated for one specific destination but a metro card is a one-time purchase and can be used regularly. However, from time to time you need to check balance and recharge Hyderabad Metro Card to avoid unexpected travel barriers. Read this comprehensive guide to know how you can track your Hyderabad Metro Card and recharge it online and offline.

Check Balance And Recharge Hyderabad Metro Card: AVM, TVM, Web, TSaavri & Paytm

User-Friendly Options To Check Hyderabad Metro Card Balance

Hyderabad Metro Card balance can be checked only through the Automatic Vending Machine (AVM) and TVM (Token Vending Machine) located at the Hyderabad Metro Station. Find the AVM or TVM machine after reaching the metro station and proceed with the information.

  • At AVM: You need to place your card inside the AVM and follow the prompts displayed on the screen to check Hyderabad Metro Card balance. Recharge your card online or offline to reach your final destination if card has zero balance
  • At TVM: Insert your metro card inside the available slot and proceed with the on-screen instructions to check balance and recharge if your card lacks sufficient balance.
  • At AFC: You can check the Hyderabad Metro Card balance by tapping on the entry and exit points of AFC (Automatic Fare Collection) gates at the station.
  • Use TSaavri App: Download this application and follow the instructions to review your current balance.

4 Varied Platforms To Recharge Hyderabad Metro Card

As discussed, we’ll now brief you on typical methods to recharge the Hyderabad Metro Card. When opting for online recharge methods make sure that you’re connected to a fast and secure internet connection so that the online process doesn’t get interrupted midway. Moreover, it’s always better to recharge your metro card online if you’re a regular traveller and don’t want to stand in long queues at the metro station.

Through HMR Official Portal

HMR has designed an amazing website where users can access multiple services and get details regarding all major stations (Red, Green, and Blue) and interchange stations. You can also have a glance at the Metro Network Map and download it for guidance. Now, to recharge through the online website follow these instructions:

  • Step 1: Type Hyderabad Metro Rail in the search bar of the web browser and hit the enter button
  • Step 2: Tap on the  which is generally the first link from the results

    HMR Official Website
    HMR Official Website
  • Step 3: Enter your registered email address and password if you’ve created your account. Unfortunately, if you don’t remember your password then enter your email address and reset your password using the link sent to your email
Note: First-time users need to enter their first and last name, Nebula Card ID, mobile number, email address, and password and finish the registration.
  • Step 4: Click on the Recharge option visible on the page opened in front of you
  • Step 5: Select your preferred recharge amount from the drop-down menu
  • Step 6: Checkbox “I agree” and move to the next steps
  • Step 7: Hit on the Recharge option again
  • Step 8: Choose payment mode (Debit/Credit/Net Banking/UPI/Paytm) etc and make the payment
  • Step 9: Enter the OTP to confirm the transaction
  • Step 10: Go to AVM and top-up your card for usage

Also Read: Check Balance And Recharge Lucknow Metro Card: Effortless Ways

Use PayTm Mobile App or Website

Paytm offers metro card recharge facilities to Delhi Metro, Hyderabad Metro, Bangalore Metro, and Mumbai Metro users. It’s a one-stop destination to recharge your metro card, pay your bills or loans, and get extra discounts during final payment. Like if you recharge through these third-party applications then you can opt for discounts on credit/debit cards (if any). The steps to recharge Hyderabad Metro Card via PayTm are listed below:

  • Step 1: Open the Paytm app and scroll to find the “Metro” option or type Metro in the search bar at the top for quick results
  • Step 2: Click on “Metro” > Hyderabad Metro > Smart Card Recharge
  • Step 3: You need to enter your Nebula Card ID (14-digit) and recharge amount
  • Step 4: Click on Proceed and make the final payment
  • Step 5: Validate the metro card top-up amount at the AVM within 15 days of recharge. If not done, the amount will be refunded back to your account after deducting necessary service charges. You can reach out to HMR support to learn about service charges

Visit Ticket Counter

This method is suitable only if you have enough time or let’s say have the patience to stand in extended queues at the metro station. It’s an offline method and you need to request the customer care representative at the ticket counter to recharge your Hyderabad Metro Card. Tell them the minimum recharge amount, For Eg: Rs 50,100,200, etc, and complete the payment. Within a few seconds, your card will be recharged and now can be used to travel via the metro. A pro recharge tip for regular metro commuters is that recharge once a month and save yourself from waiting in queues or go ahead with online recharge methods.

Use TSaavri App {Android and iOS}

TSaavri is a multipurpose platform that is designed for numerous services. You can check your balance, recharge your metro card, buy a QR ticket, check routes, and calculate the base fare before your next metro journey. Here’s a complete breakdown of how you can recharge Hyderabad Metro Card via this app.

TSaavri App
TSaavri App
  • Step 2: Navigate towards the ‘Online Recharge’ option
  • Step 3: Fill in your unique ID number. You can find it at the front or back side of the metro card
  • Step 4: Enter the necessary recharge amount and head to make the payment
  • Step 5: Complete the payment by entering a 4-digit OTP for verification and wait for the confirmation message
  • Step 6: Find the AVM and top-up your metrocard before 15 days otherwise you won’t be able to travel through the metro or utilize its services

Reach Out To HMR Customer Support

Get in touch with HMRC customer support if you face any inconvenience while checking the balance or recharging your Hyderabad Metro Card. Apart from this, you can also connect with them to know about fare prices, precise interchange routes, lost and found belongings, etc. The respective authorities will look into the matter and will assist you with a quick solution.

  • Call HMR: +91 40 2333 2555
  • Send an email to: [email protected].
  • Visit Hyderabad Metro Rail Corporation Office: Hyderabad Metro Rail Depot, Uppal Main Road, Uppal,
  • Hyderabad – 500039
  • Call HMRC Office: +91 40 2333 2555 ( Open from 6:00 AM to 10:00 PM Daily) or +91 40 2312 3015

Additional HMR Details For Travellers

  • Opt for SJT (Single Journey Ticket) if you’re not a regular traveller. This ticket can be used only for one-time travel from the source to your last destination
  • Purchase a “Smart Card” for Rs 100/- if you travel frequently and then continue recharging it when the balance gets over
  • All your previous balance is transferred to your new card if your Smart Card is lost, misplaced, or damaged
    You need to board the metro in the next 30 minutes after purchasing SJT
  • School and college students can purchase the “Metro Student Pass” in which they pay for 20 trips but can travel for 30 trips
  • Get a 10% fare discount by travelling during “Super Off Peak Hours” (6:00-8:00 AM; 20:00-23:59) using Smart Card

HMRC Stations Complete List

HMRC is built with a strong & modern three-tier infrastructure, i.e., Street, Concourse, and Platform level. You will find parking areas, escalators, AFC gates, wheelchair service access, etc at designated levels. Choose the level according to the services you want to access and travel comfortably from your travel origin point to the destination. Have a glance at metro stations available all across Hyderabad.

  • Ameerpet
  • Begumpet
  • Durgam Cheruvu
  • MG Bus Station
  • Assembly
  • Bharat Nagar
  • Chaitanyapuri
  • Dilsukhnagar
  • Dr. B. R. Ambedkar Balanagar
  • Erragadda
  • ESI Hospital
  • Gandhi Bhavan
  • Habsiguda
  • Musheerabad
  • Narayanaguda
  • R.T.C. X Roads
  • Secunderabad West
  • Sultan Bazaar
  • HITEC City
  • Jubilee Hills Check Post
  • Secunderabad East
  • Stadium
  • Tarnaka
  • Taruni Madhura Nagar
  • Uppal
  • Parade Ground
  • Paradise
  • Peddamma Gudi
  • Prakash Nagar
  • Raidurg
  • Yusufguda
  • Chikkadpally
  • Gandhi Hospital
  • Madhapur
  • Mettuguda
  • Nagole
  • NGRI
  • Rasoolpura
  • Road No 5 Jubilee Hills
  • JBS Parade Ground
  • Irrum Manzil
  • JNTU College
  • Khairatabad
  • KPHB Colony
  • Kukatpally
  • LB Nagar
  • Lakdi-ka-pul
  • Malakpet
  • MG Bus Station
  • Miyapur
  • Moosapet
  • Musarambagh
  • Nampally
  • New Market
  • Osmania Medical College
  • Punjagutta
  • S.R. Nagar
  • Victoria Memorial

Also Read: Vande Bharat 2.0 Train Technology: Future Plans & Upgradation


Hyderabad Metro Rail (HMR) was introduced with a vision to enhance the liability index and make metro travel more convenient and hassle-free. A significant decrease in traffic and unwanted pollution was also seen after the Hyderabad metro was introduced in the city. Local people find the metro as a safe, affordable, and quick mode of transportation. Though, you need to be extremely cautious while travelling through local transport and always secure your belongings.

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