The very last thing you see on your iPhone when you restore or update the operating system is an error 4013 telling you that the device cannot be restored. This may seem like a big problem, especially since you can’t use your phone until it’s fixed, but it’s a relatively easy problem to solve. This problem can occur if the device is disconnected from iTunes or if iTunes cannot ask the device to complete the update or restore process. In most cases, this is the result of a software failure, but in some cases, it can also be due to a hardware failure. You will know that this error occurs when you receive the following message from iTunes: “Could not restore iPhone [device name]. An unknown error occurred (4013)”.
Prominent Causes of Error 4013
Error 4013 is commonly known as iPhone Error 4013, but this is technically incorrect. This error can affect the iPhone, iPad, or iPod touch, any device with iOS.
- Your device can be accidentally disconnected or dragged while updating or restoring.
- The cable you are using is not working properly or the USB port is not properly secured or is not working properly.
- There is a strong possibility that iTunes, the software used to connect iPhone or other Apple devices, is out of date and not compatible with the latest operating system update.
- The software update has an error (chances are negligible as updates are well tested).
8 Effortless Steps to Resolve Error 4013
Step 1: Ensure to install the latest version of iTunes
- The number one cause of iPhone error 4013 is software.
- Since iTunes is essential for both restoring and updating, you must have the latest version of iTunes.
- An out-of-date iTunes can cause this error.
- A simple free software update can solve the problem.
- Please update iTunes and try again.
Step 2: Force restart the iPhone or iPad
- This problem with an iOS device is solved by rebooting.
- Sometimes the problem is a temporary software glitch, which will be fixed by restarting.
- In this case, you have to force a reboot or a hard reset, which is a more complete reset.
Step 3: Connect the device to iTunes & Update it
- If the first two steps do not solve the problem, connect the device to a computer with a USB cable.
- When you do, iTunes should ask if you want to update or restore your device.
- Choose Update and you must select the ‘Update’ option in this step.
- This will reinstall the operating system, but your data will remain intact.
- If you choose Restore, all your data will be erased.
Step 4: Check for updates on Mac or PC
- Just as an older version of iTunes may have caused Error 4013, it may be necessary to install software updates on the Mac or PC.
- Check for available operating system updates, install them, and try again.
Step 5: Try another USB cable
- iPhone error 4013 may be due to a hardware problem.
- The iOS device may be disconnected from iTunes or iTunes may not be able to communicate properly with the device because the cable connected with the device would be faulty.
- Swap the cable for another cable that you know will work and see if that solves the problem.
Step 6: Recovery on another computer
- This is the other scenario where a hardware problem could be causing the failure.
- If the USB cable is not the problem, it could be the USB port or a separate hardware problem with the computer.
Step 7: Contact Apple Service Centre
- If everything you’ve tried so far hasn’t resolved the 4013 error, contact Apple then at this point, you may have a more serious problem that can only be solved by those with access to world-class training and repair facilities.
Step 8: Clear Memory or Cache
- iPhones, iPods, and iPads need adequate memory to handle an upgrade or backup.
- Sufficient storage space ensures that the update runs smoothly and that you are not notified of the 4013 error.
Detailed Procedure for Fixing Error 4013 via Third-Party App
However, if you like a one-touch solution, you can diagnose the problem immediately and solve it without losing data if you use third-party software called Dr.Fone System Repair (iOS).
- Step 1: Download and run Dr.Fone.
- Step 2: From the main menu. Select “System Repair”.
- Step 3: Using a cable to connect your computer with the device.
- Step 4: Dr.Fone shows you two ways to repair an iPhone.
- Step 5: For data security reasons, please try the standard mode first.
- Step 6: Dr.Fone will recognize your iOS device and its iOS version and will automatically detect the latest firmware.
- Step 7: Press the ‘Start button.
- Step 8: The downloading process may take time depending on your internet connection.
- Step 9: After download, it will automatically search your device and fix it.
- Step 10: You will receive an alert message “Repair of the operating system is complete” shortly which means that your device has been repaired.
Fix iPhone / iTunes Error 4013 by Troubleshooting Computer
If you encounter iPhone error 4013 (iTunes error 4013), it may be related to your computer. If your computer is having trouble, it could be the cause of error 4013.
Follow these steps for better understanding and reference:
- Verify that your computer’s Internet is working properly. Otherwise, just connect to the internet or restart your WIFI.
- Please check your computer’s built-in firewall or third-party security software, close it, and try again.
- Check the version of your computer and update to the latest version. Then give it a try.
- Connect another computer to your iPhone to iTunes. If your computer is fine, check your USB port connection.
So now you know what iPhone Error 4013 is and why it occurs. You also know about all the different methods you can try to fix the problem yourself. Due to the uncertainty of iPhone error 4013, it is difficult to make a definitive diagnosis, so you would have to go through many trial and error methods that would also expose you to data loss. But what matters most is the fixation of this issue using relevant techniques. So follow these methods and let us know your thoughts on the same.