Face ID Not Working On iPhone:100% Useful Fixes

Face ID Not Working On iPhone

Apple’s Face ID, facial recognition technology introduced alongside the iPhone X in 2017, brought in a new level of convenience and security. It’s the most used feature to unlock iPhones and provides both convenience and security to the users. However, when Face ID malfunctions, it leads to frustration and inconvenience. This article will walk you through each solution step by step, offering troubleshooting techniques and best practices to help you resolve any Face ID-related problems. We’ll also explore the underlying reasons behind these issues which majorly lead to Face ID recognition error.

Face ID Not Working On iPhone:100% Useful Fixes

Face ID Unavailability: Reasons You Should Know

Unavailability of Face ID has occurred with many iOS users recently when they tried to unlock their iPhone. The reason for this issue is not one but many about which we have discussed below. If you’re someone who’s going through this issue then probably you should go with the causes first to understand what’s the problem then implement the solutions accordingly.

  • Too Many Failed Attempts: When Face ID encounters multiple unsuccessful attempts to unlock your iPhone, it temporarily locks the phone. This safeguard is in place to protect your device’s security. To re-enable Face ID, you’ll need to enter your passcode.
  • Device Restart or Boot-Up: After restarting your device or powering it on, Face ID is disabled for a short time. It requires you to enter your passcode for the initial unlock. This initial passcode entry ensures that you are the real owner.
  • Changes in Face ID Settings: Changing your Face ID settings, such as adding or removing facial data or adjusting security preferences, can trigger a brief deactivation of Face ID while it updates the settings.
  • Obstructed Face Detection: Face ID relies on a clear view of your face. If an object obstructs your face or it’s not visible to the camera, Face ID pauses until it regains visibility.
  • Face Coverings (Such as Masks): In situations where you’re wearing facial coverings, like masks, Face ID might not function accurately. It temporarily disables until your face becomes fully visible.
  • Security Measures and Inactivity: To better your device’s security, Face ID may request your passcode if it detects prolonged inactivity or when your device hasn’t been unlocked for a specific duration. This additional security layer activates when your device is not in regular use.

Face ID Not Working On iPhone: 5 Methods To Fix

Face ID, the most convenient biometric technology, has redefined the way we interact with our iPhones, offering both convenience and security. However, when Face ID malfunctions, it can be a significant inconvenience. In this extensive guide, we provide you with 5 reliable methods to effectively address Face ID not working on iPhone issue.

Also Read: New iPhone 14 Not Turning On: 4 Amazing Fixes Detailed

Review & Manage Your Face ID Preferences

  • Step 1: Open the Settings app on your iPhone.
  • Step 2: Scroll Down the Settings menu until you find the option that says “Face ID & Passcode.” Tap on it to proceed.
  • Step 3: Authenticate to make changes to your Face ID settings. Enter the device password when asked.
  • Step 4: Next, you will find a dropdown menu with various Face ID settings options.
  1. Use Face ID: Under this section, you can toggle on or off specific features or apps that can use Face ID for authentication.
  2. Attention-Aware Features: This setting makes sure Face ID only unlocks your device when you’re actively looking at it.
  3. Require Attention for Face ID: If you toggle this setting on, Face ID will only work when you’re looking directly at your device, with your eyes open. It enhances security but may require a more deliberate face scan.
  4. Reset Face ID: This will delete your existing facial data and prompt you to set up Face ID again from scratch.
  5. Set Up an Alternative Appearance: You can set up an alternative appearance to improve Face ID recognition.
  • Step 5: Review your Face ID settings to ensure they align with your preferences and security requirements. You can make adjustments by toggling the options on or off as needed.
  • Step 6: Exit Settings after the review process is done, tap the back arrow in the top left corner of the screen to return to the main Settings menu.

Clean Your Camera Sensor

To address Face ID issues, you can try cleaning the TrueDepth camera sensor. This sensor, responsible for facial recognition, might accumulate dust or smudges over time, causing authentication problems. Gently wipe the sensor with a soft, lint-free cloth, making sure it’s clean and free from obstructions. This simple step can often resolve Face ID problems, ensuring your iPhone recognizes your face accurately and unlocks smoothly.

Set Up Your Face ID Once Again

Resetting the Face ID completely in a new way often fixes the Face ID not available issue. Follow the given steps to complete the resetting process.

  • Step 1: Access Face ID Settings by going to the Settings app.
  • Step 2: Scroll down and tap on “Face ID & Passcode” in the Settings menu. You’ll be prompted to enter your device passcode for authentication.
  • Step 3: Under the “Face ID & Passcode” menu, locate the option that says “Reset Face ID” and tap on it.
  • Step 4: After resetting, you’ll need to set up Face ID again. Click on “Enroll Face”.
  • Step 5: Position your face within the provided frame. Make sure to align your face fully, and the system will detect it as you move your head gently
  • Step 6: Complete the Scanning process.
  • Step 7: Test Face ID by trying to unlock your device.

Setting Up Alternative Face ID Appearance

Setting up an alternative appearance can be useful if your look changes significantly, ensuring Face ID remains efficient and secure in various situations.

  • Step 1: Access Face ID Settings by going to the “Settings” app on your home screen.
  • Step 2: Scroll down and tap on “Face ID & Passcode” in the Settings menu.
  • Step 3: Within the Face ID & Passcode settings, look for the option that says “Set Up an Alternate Appearance” and tap on it.
  • Step 4: Follow the on-screen prompts to position your face within the provided frame.
  • Step 5: Face ID will guide you through moving your head in a circular motion during the scan.
  • Step 6: Once the alternate appearance setup is complete, you can test Face ID to ensure it recognizes both your primary and alternate appearances accurately.

Update Your iPhone iOS Software

Often updating the iOS software can fix the issues related to Face ID glitches. To update the iOS on your iPone follow the given steps. Certainly, here’s a concise, human-friendly guide on updating iOS on your iPhone:

  • Step 1: Connect to a strong Wi-Fi and access the Settings menu.
  • Step 2: Scroll down and tap on the “General” from the menu.
  • Step 3: Next, click on “Software Update” and your iPhone will search for new updates.
  • Step 4: If a suitable update is available, tap on “Download and Install”, agree to the terms and conditions and install it.
  • Step 5: Once the download is done, click on “Install Now”, your iPhone will restart automatically during the process.

Additional Fixes

  • Avoid Face Blocking: Keep your phone at a perfect distance from your face and avoid any external blockage in front of the camera sensor.
  • Restart Your iPhone: One of the easiest method to fix Face ID glitch is to restart the iPhone, enter your pin and then again use the Face ID.
  • Contact Apple Support: If the issue remains unresolved, it’s advisable to contact Apple Support for guidance or to schedule a visit to an Apple Store for in-person assistance.
  • Reset All Settings: If all else fails, try resetting all settings on your iPhone. Go to Settings > General > Reset > Reset All Settings. Remember to back up your data before proceeding. Prioritizing backups and professional help is essential to keep your data safe and address Face ID issues effectively.

Also Read: Turn Off Emergency SOS On iPhone: No.1 Effective Tip


Face ID, Apple’s remarkable facial recognition technology, is undeniably a game-changer, elevating our smartphone experience by seamlessly combining convenience and security. However, even the most advanced technology can encounter hiccups from time to time. Understanding the reasons behind Face ID not working on the iPhone and following these effective fixes can restore your iPhone’s facial recognition capabilities. From resetting Face ID and cleaning the camera sensor to updating your iOS and setting up alternative appearances, these solutions offer a comprehensive approach to ensure that Face ID remains your trusted ally in the digital world.

Frequently Asked Questions(FAQs)

Q) Does water damage hamper the Face ID feature?

Ans: Face ID might not work if the phone camera or the iPhone has been exposed to water and has some internal damage in the circuits. Then the Face ID will have glitches that can only be repaired from the hardware of the iPhone.

Q)What does disabled Face ID on an iPhone mean?

Ans: Face ID can be disabled temporarily and it will not unlock your device. This prevention can be done by pressing the side button for a few seconds or the volume buttons for 2 seconds or more.

About Namrata

Namrata is an aspiring author, currently writing for Selectyourdeals. She has been writing for different anthologies for quite some time. Apart from writing, Namrata has a keen interest in technology and robotics, and is pursuing Btech in Computer Science from KIIT.

View all posts by Namrata →

Leave a Reply

Your email address will not be published. Required fields are marked *