Facing Greyed-Out Apple ID On Your iOS Device: 8 Fixes For You

Greyed-Out Apple ID

At the heart of this tech-savvy landscape lies the Apple ecosystem, a seamlessly integrated universe of devices and services that has revolutionized how we work, communicate, and entertain ourselves. Central to this ecosystem is the Apple ID, a unique identifier that unlocks a world of possibilities, from downloading apps on the App Store to safeguarding our precious memories on iCloud accounts.

Facing Greyed-Out Apple ID On Your iOS Device: 8 Fixes For You

However, in the realm of technology, hiccups are inevitable, and one frustrating issue that many Apple users encounter is a greyed-out Apple ID. It’s not just a color that will cause you problems but also prevent you from accessing your favorite apps, sending messages, and much more. Such problems can be sudden and can impede your day. Well, it’s time you stop cribbing, for in the subsequent sections, we will provide you with in-depth knowledge of the problem and how you can get out of it.

Why Is Your Apple ID Greyed Out?

Greying of your Apple ID is not that your Apple ID has gone old. Well, it means that some pressing issues are causing your Apple ID to gray out. Some of the reasons why such a thing might be happening are listed below in a detailed manner.

  • Server Issues: While Apple’s infrastructure is incredibly robust, it’s not immune to occasional server hiccups. If you encounter a greyed-out Apple ID, it might be due to ongoing maintenance or temporary server problems at Apple’s end. During these periods, the authentication process can be disrupted, making it impossible for your device to verify your Apple ID.
  • Network Connection Problems: A stable internet connection is crucial for your device to communicate with Apple’s servers. If your network connection is weak, intermittent, or in an area with poor signal strength, it can prevent your device from verifying your Apple ID. Make sure your Wi-Fi or cellular data connection is reliable before attempting to resolve the issue.
  • Software Glitches: Software isn’t perfect, and glitches can occur, especially after a software update or during routine device use. These glitches may interfere with the proper functioning of your Apple ID. Updating your device’s OS to the latest version can often fix these software-related problems.
  • Authentication Issues: If you recently changed your Apple ID password or other account details, your device may still be trying to authenticate with outdated information. This can result in a greyed-out Apple ID. To resolve this, you should update your Apple ID credentials on your device.
  • Apple ID Restrictions: If you’re part of a Family Sharing group, the family organizer can restrict your Apple ID for content and purchases. These restrictions can affect your Apple ID’s functionality, including app downloads and in-app purchases. Review your Family Sharing settings to adjust or remove any restrictions as needed.
  • Account Lockout: Apple takes security seriously, and if multiple unsuccessful login attempts or suspicious activity are associated with your Apple ID, it may become temporarily locked. In such cases, you can unlock and reset your account using the “Forgot Apple ID or password” feature.
  • Two-Factor Authentication (2FA) Problems: If you’ve enabled 2FA for your Apple ID, it adds an extra layer of security. However, if you’re not receiving verification codes or can’t access your trusted devices, it can hinder your Apple ID’s functionality. Ensuring your 2FA settings are correctly configured is essential to resolving this issue.

Also Read: Cracked iPhone Screen: Apple Care+ iPhone Fix (Screen Damage & Hardware Issues)

How Can You Get Rid Of Apple ID Greyed Out?

Fix 1: Check Apple’s System Status

Visit Apple’s System Status page to ensure there are no ongoing issues with Apple’s servers that may be causing the problem. If there’s a widespread issue, wait for Apple to resolve it. If the problem is from the server side, then unfortunately, you can not do anything about it apart from waiting for the Apple servers to get back up.

Fix 2: Update Your Software

Keeping your software up to date is crucial for maintaining its compatibility with Apple services, and having outdated software can cause your greyed-out Apple ID . To Update go ahead with instructions listed below:

On Phone or iPad

  • Step 1: Open “Settings.”
  • Step 2: Scroll down and select “General.”
  • Step 3: Tap “Software Update.”
  • Step 4: If updates are available, click on the “Download and Install” option and then follow the on-screen instructions displayed on the screen to complete the update.

On macOS

  • Step 1: Tap on the Apple menu in the top-left corner.
  • Step 2: Select “System Preferences.”
  • Step 3: Click “Software Update.”
  • Step 4: If updates are available, click “Update Now” & follow the prompts to install the updates.

Fix 3: Verify Network Connection

An unstable or poor network connection can hinder your device’s ability to communicate with Apple’s servers, leading to a greyed-out Apple ID. To address this, check your network connection. On iOS devices, open “Settings,” go to either “Wi-Fi” or “Cellular,” and make sure you’re connected to a stable network. If you are using Wi-Fi, select your network and enter the password if prompted. On macOS, tap on the Wi-Fi icon in the menu bar, & from the menu, choose a reliable Wi-Fi network and connect to it.

Fix 4: Check Your Apple ID Information

Your Apple ID credentials must be accurate for successful authentication. If there are any problems with your Apple ID credentials, your Apple ID will be greyed out. To check your Apple ID Information:

On iOS:

  • Step 1:Open “Settings.”
  • Step 2:Scroll down and tap “Passwords & Accounts.”
  • Step 3:Tap “Apple ID” at the top.
  • Step 4:Ensure your Apple ID email and password are correct.

On macOS:

  • Step 1:Tap the Apple menu in the top-left corner.
  • Step 2:Select “System Preferences.”
  • Step 3:Click “Apple ID.”
  • Step 4:Confirm that your Apple ID details are accurate.

Also Read: Apple Policies: When Will Apple Stop Supporting iPhone 7

Fix 5: Check Family Sharing Settings

If you’re part of a Family Sharing group, settings and restrictions established by the family organizer can impact your Apple ID’s functionality. To address this follow the steps listed below.

On iOS:

  • Step 1:Open “Settings.”
  • Step 2:Tap your name at the top.
  • Step 3:Tap “Family Sharing.”
  • Step 4:Review and adjust settings as needed, including purchase and content sharing.

On MacOS:

  • Step 1:Tap on the Apple menu in the top-left corner.
  • Step 2:Select “System Preferences.”
  • Step 3:Click “Family Sharing” and make adjustments as required.

Fix 6: Unlock Your Account

If your Apple ID is locked due to security measures, you can unlock it by visiting the Apple ID account page. Here, click on “Forgot Apple ID or password” and proceed with the instructions shown on the screen to reset your password and unlock your account. This process may involve verifying your identity through email or other trusted methods. Once your account is unlocked, you should regain access to your Apple ID services without the greyed-out issue.

Fix 7: 2FA Troubleshooting

If you’ve enabled Two-Factor Authentication (2FA) for your Apple ID, it provides an extra layer of security. Ensure that your trusted devices are accessible and that you’re receiving verification codes. Review your 2FA settings to make sure they are correctly configured. You may need to reconfigure your trusted devices or contact Apple Support for further assistance if you’re not receiving verification codes.

Fix 8: Contact Apple Support

If the greyed-out Apple ID issue persists despite trying the above steps, it’s advisable to reach out to the Apple Support for personalized assistance. Apple Support can provide guidance tailored to your specific situation and help you troubleshoot more complex issues that may be causing the problem.

Also Read: Top 4 Spectacular Methods To Apple Reset SMC


The greyed-out Apple ID issue, though frustrating, is a problem that can be effectively addressed with the proper knowledge and steps. By jotting down this article, we have tried to explore all the possible reasons for the issue cropping up and also mentioned some common fixes that can help mitigate the issue to a certain extent. If the issue persists, don’t hesitate to contact Apple Support for personalized assistance. Their expert guidance can prove invaluable in resolving more complex or persistent greyed-out Apple ID issues. In this digital age, where our Apple IDs serve as gateways to a world of services and convenience, overcoming obstacles like the greyed-out Apple ID is essential.

Frequently Asked Questions (FAQs)

Q) How can I reset my Apple ID password if it’s locked?

Ans: To reset a locked Apple ID password, visit the Apple ID account page, tap “Forgot Apple ID or password,” and then reset your account. This process ensures your account’s security while regaining access.

Q) Can I use my Apple ID on multiple devices simultaneously?

Ans: You can use your Apple ID on multiple devices simultaneously. It’s designed to provide a seamless experience across your Apple devices, including iPhones, iPads, Macs, and more. Sign in with your Apple ID on your device to access your content and services.

About Sagnik

Sagnik holds a master's degree in Business and Analytics from IIT Kharagpur with two years of software development experience. He is also a passionate content writer, skilled in creating engaging content. He excels in dynamic environments, adapts quickly to challenges, and continuously strives to stay updated with industry trends.

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