Activate Your New BSNL SIM/ Reactivate Your Deactivated BSNL Number

Activate a BSNL SIM Card

Your job doesn’t gets over after purchasing a BSNL SIM Card for yourself as you also need to activate it for using the services. BSNL (Bharat Sanchar Nigam Limited) offers SIM Card at Rs 20 which is cheap and affordable for common people. You need to perform minimum paperwork and can easily get a BSNL SIM from the BSNL Store or the nearest local mobile operator. However, you need to wait for 48 hours to activate BSNL SIM. The activation process is quite easy and can be performed in three ways. In the upcoming sections of this article, we have described everything in detail on how you can activate BSNL SIM Card which is newly bought.

Activate Your New BSNL SIM/ Reactivate Your Deactivated BSNL Number

3 Different Methods To Activate BSNL SIM Card

You can activate your recently purchased BSNL SIM Card by reaching out to the BSNL Customer Care executive over-call, in-store, or by dialling the USSD number. Below we have described all the steps in a detailed manner.

By Calling BSNL Customer Care

  • Step 1: Place your new BSNL SIM Card on the SIM tray. Make sure that the tray is clean and doesn’t contain any dust particles as it could lead to the SIM card malfunctioning
  • Step 2: Press Power Off for few seconds to restart your smartphone
  • Step 3: Check for the Network Signal at the top
  • Step 4: Open the keypad and dial 1507
  • Step 5: Opt for your language preference
  • Step 6: Dial the number stated by IVR to connect with customer care representative
  • Step 7: Confirm your identity to customer care by sharing your Full name, Address, DOB, etc
  • Step 8: Share the OTP received on your alternate number for facilitating the tele-verification process

If you don’t have access to an alternate number or don’t have one, you can provide your 12-digit Aadhaar number if you’re a BSNL Prepaid User. Postpaid Users can provide a valid Address Proof to finish the tele-verification and KYC procedure.

In the next 30 minutes hours, your BSNL SIM will be activated and you can make use of calling, text messages and internet services. Also, do remember to adjust the internet settings offered for your device as then only you can access the internet. If by chance you’re unable to use the internet still then implement the below-mentioned solutions.

  • For Android: Go to Settings > Network and Internet > Mobile Networks > BSNL > Preferred Network > 3G/4G/ Automatic
  • For iOS: Tap on Settings > Cellular > Cellular Data Options > Enable 4G > Both Voice and Data

Also Read: BSNL Message Center Number State Wise{USSD Code, Default Settings}

Go To BSNL Store

  • Step 1: Locate the nearest BSNL store through BSNL Website or Google Maps
  • Step 2: Tell the BSNL executive that you’re seeking help to activate BSNL SIM which you purchased recently
  • Step 3: Fill out the given Customer Application Form (CAF) form with the necessary details
  • Step 4: Share your identity proof and address for identity verification to them
  • Step 5: Wait until the customer representative completes KYC verification to process your SIM Card activation. You’ll receive a confirmation message also on your number once it’s activated by the operator

Dial USSD Number ( Only For BSNL VOLTE SIM)

  • Step 1: Call on 53734 from your number
  • Step 2: Enter prompts correctly instructed by IVR to activate your BSNL SIM

Enable BSNL SIM Internet Services

As we mentioned above you need to save the correct internet settings after activating your BSNL SIM for smooth data connectivity. Once done, you need to send a text message in the given format, i.e., START to 1925 to activate data services on your number. BSNL will send you a confirmation text message as soon as mobile data is activated on your BSNL number.

Check Activity Of Your Old BSNL SIM

If you have an existing BSNL SIM Card which is recharged but haven’t used it for a long time then it’s better to start using it otherwise it’ll get inactive. After inserting the SIM card into your phone check the balance and validity by dialing *124# from that BSNL number. The balance details will be sent to you via SMS on the same number. If you receive an SMS that your balance is low then get in touch with BSNL Customer Care (1800-180-153) to know about popular BSNL recharge plans and recharge your number.

Now, if the BSNL Prepaid SIM hasn’t been used for 90 days or more and has less than Rs 20 then it might get expired temporarily. All services will be deactivated on this number. You need to re-activate the SIM again. The steps to do so are listed below:

  • Step 1: Dial 1507 and submit a request online to activate your expired SIM Card
  • Step 2: Upon request confirmation, reach the nearest BSNL Store
  • Step 3: Fill out the CAF Form and share the mandatory documents for KYC verification
  • Step 4: Answer the confirmation call you’ll receive regarding your SIM Card activation
Note: If you recently had to block your BSNL SIM if your device was lost and bought a duplicate SIM then you have 15 days to reactivate your new BSNL SIM Card.

Platforms To Recharge Your New BSNL SIM

There are multiple platforms to recharge BSNL SIM and we have mentioned some of them below. You can compare the plans from the BSNL Official Website and then recharge accordingly which fits under your budget. Although, it’s best to recharge from the BSNL App or website but for cashback or discounts you can recharge through third-party apps or visit nearby mobile outlet.

  • BSNL App
  • BSNL Official Website
  • BSNL Store
  • IVR
  • PayTm
  • Freecharge
  • Bajaj Finserv
  • MobiKwik
  • PhonePe
  • Google Pay
  • payRup
  • TalkCharge
  • RechargeMojo

Also Read: Outgoing SMS Error On BSNL Sim- Check Reasons


We hope that by now you’re well aware of the methods to activate a BSNL SIM Card and can do it yourself very easily. If the problem persists, then contact 1500 or 1800-180-1503 (BSNL users) or 1800-345-1500 (non-BSNL users) and state your query for the solution. For a quick fix, you can walk to the BSNL Store and get it activated free of cost.

About Abhishek S

Abhishek comes from a sales background and has great experience in telecom industry, he can help if you have any query on offers and services.

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7 Comments on “Activate Your New BSNL SIM/ Reactivate Your Deactivated BSNL Number”

    1. Hi Srikanthutakallu,
      Try to contact customer care 🙂

      Steps to be followed

      1)Try contacting BSNL customer care and request for reactivation of your deactivated sim.
      2) Then you need to visit your nearest BSNL store and submit your reactivation request for your deactivated SIM.
      3)Provide Address and Photo Id proofs.
      4)Confirmation call may be received by you and then your number will be re-activated.

  1. I had a very old BSNL prepaid sim which i stoped using after i took a new sim of jio in 2018 and so i didn’t gave any importance to grace period 1 and 2 of my BSNL sim. Later it got deactivated on 3rd dec 2018. After that several times i tried to recharge it but it got failed everytime and money was refunded in paytm, google pay, phone pey, etc. I never took any other sim afterwards so it remained in my phone’s sim slot showing connection towers on screen and receiving messages. But outgoing & incoming was blocked. I called customer care several times and they said go to BSNL office for activating it by giving your documents xerox. So finally i reached BSNL csc in nov 2020 and told the guy in office that tower is coming but services are not working. He told me recharge it with 153 and it will be working. I did it and it worked. I told him that customer care on call used to tell me that your sim is dead and there is no other way other than visiting BSNL csc. He laughed and i didn’t had any words so i left.

  2. Mera bsnl ka sim deactivated ho gya hai
    9852713569 no hai . Active kaise hoga

  3. Sir Mera nam Suresh keshav bawane Sim kabtak chalu hoga

  4. This is my bsnl number 9493612870 please activate fastly

  5. Hi,

    I ported my number from airtel to BSNL ,Now my bsnl sim is active but unable to make a televerification call its comes like pls check the number…

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