On losing a Vodafone SIM card, the first thing to be done is to dial 111 to block the number. You can also reach out to Vodafone Customer care through the following options which are mentioned in this article.
Contact Vodafone Customer Support
- You can contact customer care by dialing 9886098860 on your phone.
- Customer care can also be reached through 1800 1234567 or 77 800 77 00 77.
- After blocking the SIM card, the nearest store can be visited for a replacement. Just take an original identity proof and the new SIM card will be issued for you. After blocking the SIM card, Vodafone will generate a substitute SIM number which can be validated. The SIM card will be blocked within 60 minutes and it is done free of cost.
Also Read: Find Vodafone Store Nearby Your Location
Contact Email Support
Vodafone customer care can also be reached via [email protected] or myvi.in/block-your-sim
Just enter the phone number for which you lost the SIM. An OTP will be sent on the alternate phone number or the email-id.
Please Note:
- The SIM card needs to be replaced within 15 days of blocking the SIM card so that the new Card is active for prepaid users and 60 days for postpaid users.
- Having an alternate number is significant. If an alternate number is not registered then an app named Vi news to be downloaded on the device.
- All the recharges and balance will then be transferred to the new SIM card after replacement.
In case you need to block double SIMs, just use the Double SIM feature and both the SIM cards will be blocked at the same time.
Also Read: How To Activate DND Service In Vodafone
