Every social media app, be it Instagram, Facebook, WhatsApp, Twitter, or TikTok faces glitches and a few users have recently reported that TikTok isn’t allowing them to change their profile picture. Even after updating the profile picture, either TikTok is still showing them the default image of their profile picture or the users see an error message popping up on their screen that says ‘changing profile photo at this time is not possible’. A lot of TikTok users are finding the reason ‘why can’t I Change my PFP on TikTok’ along with a way to resolve this error.
Why Can’t Users Change Their PFP on TikTok?
While changing the profile picture on TikTok, either the user still sees the default image or an error message pops up that says ‘profile/ video updates are not possible this time’. A few users receive the message ‘no internet connection’ when they try to update their PFP on TikTok.
The main reason behind the common error of TikTok i.e. ‘why can’t I change my PFP on TikTok’ is due to its server. If the TikTok server faces any issues, it will reflect on the app and users will encounter such issues. That’s why we have listed a few fixes that can help you to fix the most common issue of TikTok ‘Why can’t I change my PFP on TikTok’.
7 Basic Solutions To Fix PFP Issue On TikTok
Method 1: Restart Application
Even the most problematic error can be fixed by restarting the application. It is preferred as one of the workable solutions. To restart the app follow the steps mentioned below:
- Step 1: Close the application and remove it from your recently used list as well.
- Step 2: Now relaunch the app on your phone and check if there’s any glitch while uploading the profile photo.
Method 2: Proper Internet Connectivity
If your device is not connected to an internet connection or there’s poor internet connectivity then facing such issues is common. Therefore, it’s necessary to check if you have a proper internet connection. Try to connect your device with any strong data connection. But If you have a proper internet connection and are still facing the PFP uploading issues, then the problem might be from the side of TikTok.
Method 3: Clear Cache of TikTok
If there’s no problem with the internet connection, clear the cache of TikTok. To clear the cache follow the steps mentioned below:
- Step 1: Open TikTok.
- Step 2: Visit the profile section of the app.
- Step 3: Tap on the icon of ‘Menu’ present at the top-right corner of the screen.
- Step 4: Select the option of ‘Settings and Privacy’.
- Step 5: Tap on the option of ‘Clear Cache’.
Also Read: Does TikTok Notify You When You Save Someone’s Video
Method 4: Upload Another Picture
Before you upload your profile picture, you need to be sure that it’s following all the guidelines of TikTok. If it’s not, try to upload some other picture and see if it’s getting updated as your new profile picture or not.
| Note: The pixel of the profile picture should be a maximum of ’20 X 20′ and if you have set a profile video, then you can’t see your profile picture. |
Method 5: Update Check
Even after trying all the possible solutions to upload a new profile picture all you are getting is a failure, then you need to check if the app is asking for any update. Be sure that you are using the latest version of TikTok. To check out any updates follow the steps mentioned below:
- Step 1: Go to the Play Store of your device.
- Step 2: Write TikTok on the search bar and open the page of TikTok.
- Step 3: If there’s an option of ‘Update’, tap on it to update the app.
- Step 4: After updating the app, check if you can upload a new profile picture.
Method 6: TikTok Server Status Check
If you want to check whether the issue is due to the TikTok server, you can download the application of ‘DownDetector’ to check out the TikTok server’s current status. You can also visit Twitter and search for ‘@TikTokSupport’ to check the recent reports of the app. If the issue persists from the TikTok side itself, all you can do is just wait patiently and let them handle this situation.
Method 7: Report Issue To TikTok
If you are unable to upload the PFP on TikTok for several days, then you need to report your problem directly to TikTok. To report the problem follow the steps mentioned below :
- Step 1: Open TikTok.
- Step 2: Visit the profile section of the app.
- Step 3: Tap on the icon of ‘Menu’ present at the top-right corner of the screen.
- Step 4: Select the option of ‘Settings and Privacy’.
- Step 5: Tap on the option of ‘Report a problem’.
- Step 6: Select the topic and follow the provided steps to submit your issue to TikTok.
Also Read: PFP Mean On TikTok: Trending TikTok Acronym
Conclusion
There’s no such app that faces zero error. Even the most popular app has to go through this phase. If you don’t act smart then it might make you feel more annoyed and irritated. Try to look out for possible fixes that can help you to bring out the best workable solution to fix the error the similar way we tried to bring out the best workable solution for the error ‘Why can’t I change my PFP on TikTok’.
