Receiving promotional calls for different commercials on your Vodafone SIM can be annoying sometimes especially if you didn’t inquire for anything at all. It becomes a headache if the calls keep on increasing hence what you can do is activate DND service in Vodafone. Once you activate DND mode you’ll stop receiving unwanted calls from customer care executives of various telemarketing companies. However, if by chance someone dials you again even after enabling this service you can immediately register a DND complaint against them and then action will be taken by the respective authority.

Do make sure that while activating DND in Vodafone, you enable full DND activation and not partial DND. In case, you opt for partial DND then companies can still reach out to you through SMS regarding their promotional offers and you may also continue receiving spam calls. You can activate DND service in Vodafone through multiple ways and deactivate it as well. In the upcoming sections of this article, we have described step-by-step instructions on how you can enable this feature and get rid of anonymous calls and messages on your Vodafone number.

Activation DND Service In Vodafone: 5 Simple Methods

There are five ways through which Vi customers can activate DND Service on their Vodafone number to block the passage of spam text and calls from different sectors. Note that DND activation on Vodafone is free for customers.

Through SMS

Send an SMS to 1909 for activating DND service on your Vi mobile number. For Example: START FULLY BLOCKED to 1909. Note: 0 Code stands for FULLY BLOCKED and on sending this message calls for all sectors except the banking industry will be blocked on your number. Once your request is accepted, you will receive a confirmation message from Vi. The service gets activated in 24 hours.

You can also deactivate DND service in Vodafone if you change your mind later and want to stay updated about promotional offers. To deactivate DND in Vodafone: STOP <UNBLOCK ALL> to 1909.

With Help Of IVR

• Step 1: Dial 1909 (toll-free number) from your 10-digit Vodafone mobile number.
• Step 2: Follow the guidelines issued by the IVR. Your issue will get registered and the service will be activated in the next 24 hours

Also Read: Transfer eSIM To iPhone On Airtel, Vodafone & Jio: 2 Varied Methods

Through Vi Official Website

• Step 1: Visit the Vi Official Website on mobile or desktop
• Step 2: You now have to enter your Vi mobile number and tap on the send OTP button
• Step 3: Enter the OTP you have received
• Step 4: Tap on the Verify button
• Step 5: Choose options out of Activate Full, Partial DND, or Block promotions
• Step 6: Click on the ‘Submit’ button and the request will be treated within 24 hours. Once the service is processed, Vi will also send you a confirmation message

Use Vi Mobile App {Android & iOS}

• Step 1: Download and open the Vi app. You need to enter your Vi mobile number to log into the app
• Step 2: Go to the Help & Support section
• Step 3: Click on More Services > DND
• Step 4: Tap on the relevant link to activate full DND, partial DND, or block promotions. The time frame for the DND activation will be 24 hours

Choose TRAI App {Android}

• Step 1: Install the “TRAI DND 3.0” from Play Store
• Step 2: Enter Vi mobile number and tap on Send OTP button
• Step 3: Complete the sign-up by entering the OTP you received on your number. Within 24 hours your number will get added to the DND and you’ll stop receiving calls and texts

DND Activation & Deactivation Keywords: SMS & IVR

You can choose for which commercial you wish to activate DND service in Vodafone. Below we have shared the keywords for different sectors that can be used during IVR or Text messages.

• For Example: To block calls from Real Estate: START <BLOCK 2> to 1909. During IVR call enter 2 to stop calls from real estate.
• To UNBLOCK through SMS you need to send STOP <UNBLOCK92> 1909 and dial 92 on IVR.

Register DND Complaint For Continuous Calls

If you continue to receive unsought calls, text messages from any registered or unregistered company even after activating DND on Vodafone then you can make an official complaint against them. You can file a complaint via the website within 3 working days of receiving unwanted calls. It will take 7 business days to officially register your complaint for record maintenance. Your complaint will only be considered valid if you answered the call. If it’s found that a commercial entity is violating the rules then strict action is taken against the offender. To register the DND complaint follow the instructions listed below.

• Step 1: Open Vi’s official website on mobile or PC
• Step 2: Press Ctrl+F to search for DND Complaints and tap on it
• Step 3: Enter your Vi mobile number
• Step 4: Choose the complaint mode out of SMS or Call. Enter Sender Header/ Telephone Number/Sender ID
• Step 5: Within 255 characters write the company name & call reason if you have received any call. For the message, enter the received text except the special characters
• Step 6: Choose DD/MM/YY on which you have received the unsolicited call or SMS
• Step 7: Select the business from drop-down options
• Step 8: Enter the captcha correctly and tap on the Submit button

Also Read: Convert SIM To eSIM Vodafone Android & iPhone : Conversion Steps & Advantages

Conclusion

You’re now aware of all the methods that can be implemented to activate DND in Vodafone and deactivate it. The best part is that as a Vi customer, you have the full liberty to choose whether you want to fully or partially block unwanted commercial calls & messages. However, make sure that you’re using the accurate DND activation and deactivation keywords to enable the service. You can also reach out to Vi customer care for better assistance regarding this issue or to fetch details for activating/deactivating caller tune on your Vi number.