Isn’t it annoying that while playing a game, or streaming any movie or a show suddenly your iPhone stops responding? It can put a damper on your great going day. It’s not just you, many people are facing the issue of an unresponsive screen. There are numerous reasons why users face the issue of the ‘iPhone 11 screen not responding to touch’ issue. Though the problem is quite irritating, still has got available fixes to resolve it which we’re going to discuss in this article.
Method 1: Remove Your iPhone Case
A general reason why your iPhone 11 screen is not responding to touch is the case of your phone. Although the case protects your iPhone from any physical damage but always remember that every coin has two sides. The excessive or extra layer of glass or plastic can be the reason behind an unresponsive screen. Along with this, if the case of your device is covering the screen as well, this can also be a cause for the same. All you can do is, remove the cover of your iPhone and check if the screen is responding to your touch. If not, you shall proceed with the upcoming solutions.
Method 2: Restart Or Force Restart Your Device
If method 1 fails to resolve your issue, you might feel like restarting your device to know if this is the real problem. Restarting a device is a general method to troubleshoot and find out where the actual problem lies- in the device’s hardware or software. If the problem lies in the software, a restart can fix the problem by eradicating the temporary malfunctioning and corrupted files from your device. To restart your iPhone follow the steps mentioned below:
- Step 1: Press and hold on to the power button of your device for a few seconds.
- Step 2: A red slider prompt appears on your screen that shows ‘Slide to Power off’. Toggle the switch to the right to switch off your device.
- Step 3: Again press and hold on to the power button until the Apple logo appears on the screen. It turns on your device.
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If the device restart is not able to fix your problem, you can opt for the option of ‘Force restart’. The effect of a Force Restart will be the same but if your device is freezing or hanging, a force restart can fix it. A force restart is the resetting of the device at the hardware level. It physically stops the battery of your phone from getting connected to the device to switch it off, therefore the process is different for different iPhone models. To force restart the device follow the steps mentioned below:
- Step 1: Press and quickly release the volume up button of your device.
- Step 2: Repeat it for the volume down button as well.
- Step 3: Press and hold on to the power button until your device switches off.
- Step 4: Wait for some time. Again press and hold on to the power button until you see the Apple logo on your screen. Check if the screen is responding to your touch.
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Method 3: Reset Settings Completely
After trying the fix of restart and Forced restart, the user might try resetting the settings as well. Although no user wants to try out this step, they still have to perform it to fix the issue. Resetting the device will bring back all the settings to default like re-entering the password of your Wi-Fi, location, face recognition, etc. but it will not erase your media and other data. Just to be on the safe side, prepare a backup of your data. To reset all settings follow the steps mentioned below :
- Step 1: Go to the settings application of your device and tap on the option of ‘General’.
- Step 2: Search for the option of ‘Reset’.
- Step 3: Tap on the option of ‘Reset all Settings’.
- Step 4: Type the passcode of your device.
- Step 5: Give your confirmation for ‘Reset All Settings’.
- Step 6: Now your device will restart automatically and bring back all the default settings. After it gets completed, you have to re-enable a few features and check if your device is as responsive as expected.
Method 4: Updating The Device To Latest Version
Although you might not like the features of iOS 14 you should not stop updating your device. You might get bothered by the recent version but you never know if the upcoming version might fix all the issues that you are currently facing. Before you start the process of updating, make sure that your device is connected to a strong internet connection. The battery life should be at least 50% for preventing any kind of interruption during an update. To update your device to the latest version follow the steps mentioned below:
- Step 1: Go to the settings of your device.
- Step 2: Search and tap on the option of ‘Software update’. Check if there’s any available update.
- Step 3: If there’s any update, select the option of ‘Install now’. The update has begun now. Wait until it’s completed.
- Step 4: The device will now restart on its own.
Method 5: Access Recovery Mode Option
If Method 4 does not work out successfully, put your device in recovery mode and afterwards use the Mac to restore it. It will sort out the errors creating a fatal system such as ‘iPhone 11 screen not responding to touch’, therefore making it possible for iTunes to repair the components of a corrupted system that has created the issue. Before applying this method, ensure your iTunes or Mac is up-to-date. To put your device in recovery mode follow the steps mentioned below:
- Step 1: Connect your phone with iTunes.
- Step 2: Go to iTunes.
- Step 3: Press the volume up button and release it quickly.
- Step 4: Perform Step 3 for the volume down button.
- Step 5: Now, press and hold on to the side button until the option of ‘Recovery mode’ appears.
- Step 6: A window appears on your screen giving you an option between Restore or update. Select ‘Update’.
- Step 7: Wait until the update finishes. Check if the screen is responding to your touch.
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Conclusion
Maintaining your device properly can automatically eliminate the arising issue such as ‘iPhone 11 screen not responding to touch’ but at times, an updated version can also be the cause for the same. To fix this issue, you can try any of the discussed methods. If you are still unable to fix it, visit a nearby Apple store and let them fix the issue.
